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Privacy Policy

moCal – Privacy Policy
Effective 01st January 2024

moCal’s mission is to help you schedule better. To do so, we need personal information from you and the people scheduling time with you – there’s no way around it. But we don’t take this responsibility lightly. We recognize the importance of privacy and your rights, and we want you to feel confident about using our services and in your interactions with us. We want you to love moCal as much as we do, but if you do not agree with this policy, then please do not access or use the Website.

The sections below contain the information you may want to know about this topic. We’ve tried to make them as straightforward as possible, but we realize it’s a lot of information. If you still have any questions, please reach out to us via email.

Introduction:

This privacy notice (“Privacy Notice” or “Notice”) describes how Moris Media Private Limited and its affiliate Interview Schedule, Inc. d/b/a Prelude (“moCal”, “Moris Media”, “we”, or “us”) collect, use, and disclose your Personal Data. Throughout this document, we will use a few definitions to describe various products, roles, and relevant terms:

  • Website means all of the text, data, information, software, graphics, photographs, and more that we and our affiliates may make available to you, plus our websites (including the moCal Help Center) and any services, extensions, plug-ins, software, or applications (including moCal Click, moCal for Chrome, moCal for Firefox, and any moCal applications) that we may provide to you.
  • Users are the people who have created a moCal account.
  • Invitees are people who have scheduled a meeting with a User but may or may not have registered with moCal. Invitees also include candidates in the context of the Prelude service.
  • Viewer is a person who visits the Website but may or may not be a User or Invitee.
  • Personal Data is any data relating to an identified or identifiable natural person that is processed by Moris Media as described in this Privacy Notice when such information is protected as “personal data” or “personal information” or a similar term under applicable data protection laws.
Applicability:

This Privacy Notice applies to Personal Data Moris Media collects when you visit or use our Website as described in the “Information We Collect” section of this Privacy Notice below. Moris Media is the controller of that Personal Data. This Privacy Notice does not apply to Personal Data within Customer Data (as that term is defined in your agreement with Moris Media), such as information a User collects about an Invitee when an Invitee books a meeting or interview using our services. We process Personal Data within Customer Data on our customers’ behalf as a processor or service provider. If you are an Invitee and have questions about how your data is processed by our customers or wish to exercise your rights with respect to that data, you must reach out to the User who collected your information. If you contact us about Personal Data within Customer Data and are able to identify the company or User with whom you have interacted, we will promptly notify the relevant customer who collected your data of your inquiry.

Information We Collect:

We collect information about you directly from you and automatically through your use of our Website. To help you protect yourself and your information, we encourage you to provide and collect only that information that is necessary for using our Website. For example, to schedule a meeting, the only information that is necessary is names, email addresses, date, and time. Please note that if you choose not to share certain Personal Data with us, or refuse certain contact permissions, we might not be able to provide certain parts of the Services.

moCal is not directed to children under thirteen (13) years of age, and we do not knowingly collect personal Data from children under 13. If we discover that a child under 13 has provided us with Personal Data, we will promptly delete such Personal Data from our systems. For educational service providers and schools, please see our FERPA and COPPA Privacy Policy and Notice.

Information You Provide:

Moris Media collects the following information, either directly from Users, Invitees, or Viewers, or through third parties regarding Users, Invitees, or Viewers.

  • Calendar Information: A User may connect their calendar with moCal. In most instances, our calendar integration only uses and displays the duration and free/busy status of the events in your calendar to ensure that we don't book you when you're unavailable. A few of our features also use and display the meeting titles in your calendar (these are currently our one-off meeting feature or if you are booking with another moCal user). In all cases, however, no details about the appointments in your connected calendar, such as who you are meeting with, their email address, or the meeting title, are stored in moCal. Although connecting your calendar to our Services makes the scheduling process much more efficient, you are not required to connect your calendar to use our Services. moCal processes the calendar information on the User’s behalf as a processor or service provider.

    (For Prelude service Users only, the Prelude service works a bit differently. moCal will have access to the duration, free/busy status of the events in your calendar, attendees, start time, and the title of these events. We need this information in order to understand which events are movable on a User’s calendar so interviews may be scheduled more seamlessly.)

  • Meeting Information: If you participate in a recorded virtual meeting where we use meeting assistant functionality, we will collect a recording of the meeting. We use third-party partners to assist us with recording and creating a transcription of the meeting. You may opt out of recording at any time. When recording a virtual meeting you attend, we will gather audio and visual information of you as applicable and as you appear in the meeting (for example, if you do not turn on your video during the meeting, we will not record visuals of you). We will also gather any of your personal information shared on screen during the meeting (for example, by using a “screen share” feature to present materials).
  • Information Received from Third Parties: If you choose to connect your account to your account with a third-party service, we may receive or be granted access to information from such third-party service, including Personal Data. For example, if you use the Prelude service and enable applicant tracking systems integrations for the recruiting use case within Prelude, your ATS may send to Prelude certain Personal Data as determined by you. You can stop sharing your information from a third-party service with us by removing our access to that service. moCal processes that information on the User’s behalf as a processor or service provider.
EU-U.S. Data Privacy Framework Notice:

Moris Media Private Limited and its affiliates (collectively referred to in this section as “moCal” or “we”) comply with the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce. Moris Media Private Limited has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal data received from the European Union in reliance on the EU-U.S. DPF and from the United Kingdom (and Gibraltar) in reliance on the UK Extension to the EU-U.S. DPF. Moris Media Private Limited has also certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. Data Privacy Framework Principles (Swiss-U.S. DPF Principles) with regard to the processing of personal data received from Switzerland in reliance on the Swiss-U.S. DPF. If there is any conflict between the terms in this privacy policy and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern.

In compliance with the DPF principles, when we transfer Personal Data to a third party acting as our agent, we will be liable under the Principles if our agent processes such Personal Data in a manner inconsistent with the Principles unless we prove we are not responsible for the event giving rise to the damage. We may be required to disclose your Personal Data in response to a lawful request made by public authorities, including to meet national security or law enforcement requirements.

The Federal Trade Commission has jurisdiction over Moris Media Private Limited’s compliance with the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF).

In compliance with the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF, Moris Media Private Limited commits to resolving DPF Principles-related complaints about our collection and use of your Personal Data. EU, UK, and Swiss individuals with inquiries or complaints regarding our handling of Personal Data received in reliance on the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF should first contact Moris Media Private Limited using the contact methods set out in the “Contacting Us” section at the end of this Privacy Notice. Our goal is to address your complaint and make it right. However, if we can’t resolve your complaint, you may contact JAMS, our U.S.-based third-party dispute resolution provider. You may also contact your local data protection authority within the European Economic Area, United Kingdom, or Switzerland (as applicable) for unresolved complaints. It is also possible, under certain conditions, to invoke binding arbitration for complaints regarding DPF compliance not resolved by any of the other DPF mechanisms

How We Use Your Information:

We may use the information that we collect about you, including Personal Data, to:

  • Provide the moCal Services: We will use your information to provide our Services to you, including facilitating scheduling, creating and managing your account, responding to your inquiries, preventing or addressing service errors, security or technical issues, analyzing and monitoring usage, preventing spam, fraud, and abuse on the Services, investigating potential violations of our Terms, verifying your identity, and for other customer service and support purposes. We use the payment information you provide to alert you of past, current, and upcoming charges, to present your billing history on your billing page in your account, and to perform internal financial processes, such as checking the status of a credit card charge. In the event of a credit card dispute, we may also share account information with your bank to verify the legitimacy of a charge. For EU/UK purposes, our legal bases for processing are performance of a contract and legitimate interests.
  • Understand and improve our products: We will perform research and analysis about your use of, or interest in, our products, Services, or content, or products, services, or content offered by others. This helps us make our products better and develop new products. For EU/UK purposes, our legal basis for processing is legitimate interests.
  • Communicate with you:
    • Service-related communications: We may send you service and administrative emails to ensure the service is working properly. We will also email you regarding your calendar appointments. These messages are considered part of the Services, and you may not opt out of them. For EU/UK purposes, our legal basis for processing is the performance of a contract.
    • Promotional: Subject to your opt-out preference and subscription, we may send you emails about new product features or other news about moCal or topics we think may be relevant to you. You may opt out of receiving these communications at any time. For EU/UK purposes, our legal basis for processing is consent or legitimate interests.
  • Responding to your requests: We will use your information to respond to your questions or comments. For EU/UK purposes, our legal bases for processing are performance of a contract, legitimate interests, and/or compliance with a legal obligation.
  • Administrative: We may contact you to inform you about changes to your account, our Services, and other important service-related notices, such as changes to the Terms or Privacy Notice, or about security or fraud notices. For EU/UK purposes, our legal bases for processing are performance of a contract, legitimate interests, and/or compliance with a legal obligation.
  • Protecting Rights and Interests: We will use your information to protect our rights and interests as well as those of our Users and any other person, and to enforce this Privacy Notice or our Terms. For EU/UK purposes, our legal basis for processing is legitimate interests.
  • Legal Compliance: We may use your information to comply with applicable legal or regulatory obligations, including complying with requests from law enforcement or other governmental authorities, or in legal proceedings involving Moris Media Private Limited. For EU/UK purposes, our legal basis for processing is compliance with a legal obligation.
  • Other: We may also use your information to manage our business or perform functions as otherwise described to you at the time of collection, subject to your consent where legally required. For EU/UK purposes, our legal basis for processing is consent or legitimate interests.
With Whom We May Share Your Information:

We may share information we collect about you, including Personal Data, in the following ways:

  • With third-party Service Providers, agents, contractors, or government entities: We use other companies, agents, or contractors (“Service Providers”) to perform services on our behalf or to assist us with providing services and communicating with you. We may engage Service Providers to process credit card transactions or other payment methods. We may also engage Service Providers to provide services such as monitoring and developing moCal services; aiding in communications, infrastructure, and IT services; customer service; debt collection; analyzing and enhancing data. These Service Providers may have access to your Personal Data or other information to provide these functions. In addition, some of the above-listed types of information that we request may be collected by third-party Service Providers on our behalf.
  • We may share information with Service Providers and government entities for legal, security, and safety purposes. This includes sharing information to enforce policies or contracts, address security breaches, and assist in the investigation of fraud, security issues, or other concerns.
  • We require Service Providers to agree to take reasonable steps to keep the Personal Data that we provide to them secure. We do not authorize them to use or disclose your Personal Data except in connection with providing their services.
  • Affiliates: We may disclose information to current or future affiliates or subsidiaries for purposes consistent with this Privacy Notice.
  • Government entities: We may share your data if we believe that disclosure is reasonably necessary to comply with a law, regulation, legal, or governmental request; to respond to a subpoena, court order, warrant, or other legal process; to enforce applicable Terms or this Privacy Notice, including investigation of potential violations thereof; to protect the safety, rights, or property of the public, any person, or Moris Media Private Limited; to detect, prevent, or otherwise address security or technical issues, illegal, or suspected illegal activities (including fraud); or as evidence in litigation in which we are involved, as part of a judicial or regulatory proceeding. In this process, Moris Media Private Limited is committed to maintaining individuals’ privacy, and all such disclosures are carefully reviewed to ensure their legitimacy, and if disclosure is required, that only the necessary information is provided or that the request is challenged accordingly. Unless prohibited by law, Moris Media Private Limited will inform you of a government request it has received.
  • Authorized Agents: If you are using moCal as a member of an organization or with your organization’s email domain (thereby representing yourself as a member of the organization), we may share your email address, plan information, and data within your account with an authorized agent of your company upon your company’s request for them to administer the account for the company.
  • Reorganization Event: We may, as a result of a sale, merger, consolidation, change in control, transfer of assets, reorganization, or liquidation of our company (a "Reorganization Event"), transfer or assign your Personal Data to parties involved in the Reorganization Event. You acknowledge that such transfers may occur and are permitted by and subject to this Privacy Notice.
  • We do not knowingly sell the Personal Data of minors under age 18.
Response to Requests:

For an explanation of the rights you may have as a California resident, please see the Your Rights and Choices section above. We will attempt to respond to California Resident requests in as timely a fashion as possible. In the event of delays over 45 days, we will inform you of the reason and extension period in writing. If you have an account with us, we may deliver our written response to that account. Any disclosures we provide will only cover the 12-month period preceding the verifiable receipt of a California Resident’s request unless you request otherwise and that time period meets the regulatory requirements. The response we provide will explain the reasons we cannot comply with a request, if applicable.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before fulfilling your request.

Privacy Notice Coverage:

This Privacy Notice describes how we may share your information, including for marketing purposes. California residents are entitled to request and obtain from us once per calendar year information about any of your Personal Data shared with third parties for their own direct marketing purposes, including the categories of information and the names and addresses of those businesses with which we have shared such information. To request this information and for any other questions about our privacy practices and compliance with California law, please contact us at privacy@mocal.ai

Changes to this Privacy Notice:

This Privacy Notice is current as of the Effective Date set forth above. This Privacy Notice may change if there is a material change to the way information is handled at Moris Media Private Limited, or to clarify our Notice or adjust clerical errors. If any changes are made, we’ll post them on this page, so please be sure to check back periodically. If you continue to use moCal after those changes are in effect, you agree to the revised Privacy Notice.